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Security & Integrity

At Duhamel & Duhamel, security and integrity are at the core of our operations, reflecting our commitment to professionalism, protecting stakeholder interests, and fostering trust in the insurance adjusting industry.

Security

  • Data Protection: At Duhamel & Duhamel, we prioritize safeguarding sensitive policyholder information, claims data, and personally identifiable information (PII) from unauthorized access, breaches, and cyberattacks.
  • Physical Security: We take proactive measures to protect physical assets, such as files, equipment, and adjuster offices, ensuring they are secure from theft or damage.
  • Compliance: Our operations strictly adhere to industry standards, regulations, and laws, including HIPAA (when handling medical data) and state-specific data protection laws, to ensure full compliance.

Integrity

  • Ethical Practices: Duhamel & Duhamel upholds honesty and transparency in every claims assessment, avoiding fraudulent activities and ensuring fair treatment for all parties involved.
  • Accuracy: We provide truthful and precise damage assessments, valuations, and repair estimates, ensuring just and equitable settlements for policyholders and insurers.
  • Trustworthiness: Our team is dedicated to building and maintaining trust with insurers, policyholders, and third parties through consistent, fair, and unbiased decision-making.

Together, security and integrity define the professional standards of Duhamel & Duhamel, ensuring that we deliver exceptional service, protect the interests of our stakeholders, and uphold trust in every interaction within the insurance adjusting industry.